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Back
Ordered Products
What
To Expect
Backorders
Vs. Extended Backorders & Policies
Occasionally,
we have items that are backordered. Most of the time this is because
an item was so popular that we sold out of them before we had
a chance to get a new shipment in. However, on occasion, a manufacturer
of a product can run into delays in filling their orders to us.
Because
situations as to why an item is back ordered vary, we have broken
up back orders into two categories-
Back
Ordered
When
an item is listed as Back Ordered this means that we will
most likely be receiving the item into our warehouse within 2
-10 business days. Often in these cases we have received confirmation
that our order from the manufacturer is already on the way and
we are simply waiting for it to arrive. Typically, we have a delivery
date on these items and can provide you with an accurate estimate
of when we can ship your product to you.
Extended
Backorder
When
something is on Extended Backorder, this means that we
are having trouble getting an exact date as to when it will be
delivered to us. It could be anywhere from 1 - 8 weeks. Most of
the time it is around a week or so, but there have been cases
where a manufacturer has shipped something, but it is being held
in customs or they are getting so many orders for the product
they they are having a difficult time keeping up with the demand.
What
Happens If Something You Order Is Back Ordered?
If
your item is backordered we will contact you by email to discuss
your options in getting the product that you ordered. Your satisfaction
with our products and service is important to us and we do our
best to provide you with accurate information about what you have
ordered as well as when it will arrive.
If
you are ordering something and need it by a certain date, please
contact us to make sure that we have
it in stock before placing your order.
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