Check
Your Order Status
To check the status of your order, simply
call
or eMail us with the following
information-
Your
Order Number or
Your
Name & Date Of Order
How
Long Does Shipping Take?
Our standard turn around time to get a product
on it's way to you is less than 48 hours plus mailing time.
Occasionally
we have items that have to be re-ordered (backordered). This usually
only takes a matter of days to receive a new shipment from the
manufacturer. If you need an item by a certain date, you should
call or eMail us and make
sure we have it in stock to ensure it gets there in time.
Overnight
Shipping
If you would like us to overnight your package
we can do so, however you will need to call or eMail us after
you place your order to request it. We need to verify that we
have the item in stock in addition to an extra shipping charge.
Please note the latest we can overnight a package is 1pm MST and
prices range from $20-$35 dollars depending on your location and
the time you want it delivered by. When you request overnight
delivery please let us know if you want it there by 10:30am or
3pm. Please also reference your full name when you contact us.
International overnight shipping is not available.
What
Type Of Shipping Options Do You Offer? We
primarily ship using a postal address, however, we are VERY flexible.
If there is a request that you have in addition to our standard
fees which will be calculated when you order... simply call or
eMail us and we will send your order to you any way you like.
We ship to you at the lowest rates available... as we believe
in giving you the best for your money.
We
do allow for rush orders which will be sent priority shipping.
U.S. Shipping-
Once your order has been processed, standard
shipping takes approximately 5-7 business days, priority shipping
takes 2-4 business days. Please note that depending on where you
live it can take longer.
International Shipping-
Once
your order has been processed, shipping
takes approximately 10-20 business days (depending on where you
are located in the world). Please note that depending on where
you live it can take longer. We do not ship using Fed Ex for International
orders, and International Orders over $200.00 will be sent UPS
and additional shipping charges will apply.
We
are an Internet based company.
Our headquarters are in
Boulder County, Colorado.
A
d d r e s s
1067 S. Hover Road, Suite
E #124
Longmont, Colorado 80501
B
u s i n e s s H o u r s
Mon.
- Fri
9am - 5pm MST
Please
Note-
For
assistance after hours or on weekends, eMail us at our corporate
office.
After
hours voicemail available. eMail support also available
after business hours. Confidential voicemail allows for
telephone ordering and
processing as well as taking messages even after business
hours or when we experience high call volumes and are busy
taking care of other customers.