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Sex
Toy Education
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Some of
their products are cheap, poor quality and possibly toxic.
All new products with our company have to be nontoxic, high
quality and possess features that provide pleasure and convenience.
Our
Evaluation Process
Once a product is introduced to us and we consider it for
our company, we obtain a sample and have a team meeting to
discuss it. We review the materials that it is constructed
of, how quiet it is, how strong and durable it is as well
as assess what ways it could be used among other distinguishing
aspects. We then provide an initial star ranking based on
our staff's assessment of the product.
Customer
Reviews
Once
we receive customer reviews we adjust the star rating based
on their feedback combined with our staff's rating. This allows
a more complete view point of the products overall 'likeability'.
A lower star rating, may having nothing to do with the quality
of construction, but rather, how easy and effective it was
to use. That is why we also post consumers written comments
so that you can see what they have said about it. In some
cases we get so many reviews on a product, we take a poll
from customers on what they found the most helpful and post
that on the main product page to keep things simple and easy.
The pros and cons that were discussed in other reviews are
then able to be seen through one review that encapsulated
everything.
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How
We Handle Negative Reviews
You
may wonder how we handle negative reviews on a product. We of course
replace defective products for our customers with the same product
or a comparable product, but what happens if a product is known
for breaking prematurely or if consumers are reporting they don't
like how the product feels or find it difficult to use?
Our
Three Strikes Rule
We have a three strikes rule, which means that if a product receives
three complaints then we will pull it from our web site. We
still leave the web page up and the negative reviews because we
want consumers to be educated about the product, however, we will
not sell products that we feel are not worth your time or money.
How
Can You Submit A Review & Benefits
We
want your feedback when it comes to our products and to reward you
we will email you a coupon code for 10% off.
Submit
A Review
We
value our customers health and satisfaction with our services and
products and we do everything we can to provide you with the best
as we feel you deserve it. Learn
More About Holistic Wisdom, Inc.
