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Star
Ratings
Holistic
Wisdom's Rating System: RATING
(1-5)    
Understanding
How It Is Determined
We
provide customers with honest feedback about products. We believe
strongly in treating others as we would want to be treated, which
means providing truthful information as well as superior items.
You
will notice that many of our reviews have high star ratings. This
is because we have a very tough review process before we will
allow a product to be placed on our web site for sale. Many of
our competitors have a wider selection of products because their
standards are lower. Some of their products are cheap, poor quality
and possibly toxic. All new products with our company have to
be nontoxic, high quality and possess features that provide pleasure
and convenience.
Our
Evaluation Process
Once a product is introduced to us and we consider it for our
company, we obtain a sample and have a team meeting to discuss
it. We review the materials that it is constructed of, how quiet
it is, how strong and durable it is as well as assess what ways
it could be used among other distinguishing aspects. We then provide
an initial star ranking based on our staff's assessment of the
product and our C.E.O., Lisa Lawless,
provides comments based on our team evaluation of it under the
section "Lisa's Review.".
Customer
Reviews
Once
we receive customer reviews we adjust the star rating based on
their feedback combined with our staff's rating. This allows a
more complete view point of the products overall "likeability".
A lower star rating, may having nothing to do with the quality
of construction, but rather, how easy and effective it was to
use. That is why we also post consumers written comments so that
you can see what they have said about it.
How
We Handle Negative Reviews
You
may wonder how we handle negative reviews on a product. We
of course replace defective products for our customers with the
same product or a comparable product, but what happens if a product
is known for breaking prematurely or if consumers are reporting
they don't like how the product feels or find it difficult to
use?
Our
Three Strikes Rule
We have a three strikes rule, which means
that if a product receives three complaints then we will pull
it from our web site.
We
still leave the web page up and the negative reviews because we
want consumers to be educated about the product, however, we will
not sell products that we feel are not worth your time or money.
How
Can You Submit A Review And The Benefits Of Doing So
We
want your feedback when it comes to our products and to reward
you we will email you a coupon code for 5% off and a FREE gift
with your next order over $50.
Submit
A Review
We
value our customers health and satisfaction with our services
and products and we do everything we can to provide you with the
best as we feel you deserve it.
Learn
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