Trusted for 24+ Years
Hitachi Authorized Dealer
Dr. Lisa Lawless, CEO of Holistic Wisdom
Clinical Psychotherapist: Relationship & Sexual Health Expert
Making sure that the company you purchase a sex toy from is an authorized dealer can mean making sure you are protecting your health and safety. If you cannot verify it, then you may want to not purchase from them. An example of a sex toy vibrator that has been knocked off is the Hitachi Magic Wand.
Authorized Dealers
Holistic Wisdom, Inc. is an authorized dealer, and this can be verified through the U.S. Hitachi distributor (Vibratex.com). An easy way to spot this is seeing if companies are selling below the MSRP (manufacturers suggested retail price) or MAP (minimum advertised price) are violating the manufacturer's agreement and are considered to be unauthorized sellers.
We do not set the price of the Hitachi; the manufacturer does and is VERY strict about this. When a company sells products as an unauthorized dealer, the manufacturer may not honor the warranty on the product nor will they continue supplying them. That means if the product were to break, you would not be able to get any form of compensation through a replacement or repair, and you may not be able to even get the product as the company selling it to you will be cut off from the manufacturer. We have seen some companies trying to lure victims by offering really low prices and then never ship the item even on what might be considered a reputable site. The manufacturer has been very strict about this, and we are proud to say that we have an excellent relationship with them and have since 2000 when we opened.
International Orders
The Hitachi Company Does Not Allow For ANY International Orders. Part of the reason for this is that the 120-volt plug will not work well with adapters. Companies that violate this will be dropped by Hitachi, and they will void any warranties when they ship them.
How To Spot A Fake Hitachi Magic Wand
Due to the popularity of the Hitachi Magic Wand, there are some knock offs out there that look exactly like it on the outside box so make sure to only buy from a Hitachi Authorized Dealer and when you get your Hitachi Magic Wand to make sure to look for the following things to ensure that it is an authentic Hitachi Magic Wand-
- The blue part that surrounds the power switch is a rectangle, while many counterfeit Hitachi Magic Wands have an oval shape.
- A real Hitachi Magic Wand is UL rated (tested for safety) and will have the UL letters with a circle around it.
- A Magic Wand by Hitachi will have a manufacturer warranty inside while a fake Hitachi Magic Wand will not.
A Health Warning to the Consumer
Extremely low priced products may be stolen or refurbished (used sex toys) in these situations; the old adage of 'too good to be true,' may apply. We suggest you use extreme caution when purchasing products that are well below the manufacturers' suggested retail price (MSRP).
There are some companies that sell wholesale to the general public. This is forbidden by the manufacturers that supply the products they sell, and they are at risk of not being able to carry such products once the manufacturer discovers this violation.
We Sell Only New Sex Toys as an Authorized Dealer for the Following Reasons:
1) We believe strongly in treating our customers with respect. Due to the nature of our products, we want to make sure that our customers are protected. Therefore, we only sell new products.
2) Due to risks of STDs, it would be a huge liability to be sending a sex toy that may have been used. No business should ever risk a customer's health, and we feel very strongly about this issue because we care about your health.
3) We abide by the manufacturer's rules and regulations so that we can keep receiving the products and offer you all of the manufacturer's warranties.
Beware of Scams with Low Prices
There are a few reasons why selling low is done as you must remember that all businesses must make money to stay around, so if the price is too good to be true, it most likely is as you will be paying for it in other ways.
We do not do any of the following as we respect our customers.
1) Selling of Your Information
Even with large, mainstream companies, this is done.
2) Advertising to You
They will bombard you with all kinds of sales pitches by email, phone, and mail. Some may be pornographic.
3) Stolen or Used Merchandise
Some people and stores will resell used sex toys. There also may be a chance that the merchandise was not purchased wholesale; instead, it was stolen.
Be an empowered consumer. Buy smart. Read more about Sex Toy Scams